Service and Support

When you choose highly engineered Carrier products for your home comfort needs, you gain an expert heating and cooling partner for the life of your system. From getting new copies of your product guides and manuals to reviewing the warranty, the experts at Carrier have made it easy to find the information you need. Plus, we're always available to answer your questions.

Carrier Corporation is voluntarily participating in a Product Safety Recall that applies to select Heat Recovery Ventilators (HRVs) and Energy Recovery Ventilators (ERVs) manufactured for Carrier between 1993 and 2001.

Troubleshooting Guide

Troubleshooting Guide

  • Simple solutions to try 





Pre-Service Checklist

Pre-Service Checklist

  • Prepare for your service appointment 





Find Product Documentation

Find Product Documentation

  • Owners manuals, guides and more 





Warranty Info

Warranty Info

  • Know your Carrier warranty 





Register a Product

Register a Product

  • Register your Carrier
    product online  




Promotions

Promotions

  • Learn about special offers 





Contact Us

Contact Us

  • Get in touch with Carrier 





Stimulus Tax Credit

Stimulus Tax Credit

  • Energy Tax Credit document 

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